IT Requests

Have you completed your Privacy Matters training?

Resources:

Looking for assistance? Athletics and Recreation staff should direct all their IT questions and requests to UBC IT, except permission role group questions (see below).  UBC IT can be contacted by:

  • calling the UBC IT Service Centre at 827.4357 (7.HELP) or
  • submitting a ticket using the IT self-service portal  www.it.ubc.ca/selfservice

UBC Athletics and Recreation Employee IT Orientation Manual

  • Off-Campus access to Orientation Manual – UBC Virtual Private Network (VPN) is required for users accessing the above link from off-campus. You must be logged into VPN prior to signing on.Don’t have VPN? Go here to download it

Permission Role Groups: 

Access to printers, network shared drives, sharepoint and generic emails, is all done through Permission Role Groups.

Each A&R position has a distinct set of specific permissions (ie. student roles – through to each specific FT role).  To create, grant, change or revoke permissions, or if you are planning to add new printers, network shared drives, sharepoint sub-sites or generic emails to A&R assets, please talk to Heather Q, Mike T or Taira J first.